General conditions
1 – AREAS OF APPLICATION
These general conditions of sale apply to any query or order made on the Internet site www.barceloning.biz/tiendaonline and derived addresses (hereinafter “the Site”) of BARCELONING SOUVENIRS S.L. (with headquarters C / Mallorca, nº 332, bajo, local 3 (08037) BARCELONA) and with NIF number B-65700437, for the purchase of goods (hereinafter the “Products”). The confirmation of the order by the buyer implies the unreserved acceptance of these general conditions of sale that prevail over all previous versions or specifications emanating from the buyer, including the exchange of emails. These conditions may be modified, so it is recommended that you read them before placing each order.
For the purposes of these general conditions of sale, a consumer is understood to be natural or legal persons who act in a field outside a business or professional activity, and as an entrepreneur, any natural or legal person who acts within the framework of their business or professional activity, whether public or private.
2 – ORDERS
2.1 PRODUCT OFFERING
The Products are presented as precisely as possible, although there may be differences between the Products delivered and those represented on the Site or catalog, mainly in terms of colors. Such differences, since they do not influence the basic characteristics of the Products and do not affect their quality, cannot justify a cancellation of the order or a refusal of delivery. Given that an exact representation of the Products on the Website and / or in the catalogs cannot be guaranteed, in particular due to differences in color finishes in Internet browsing software and / or screens, BARCELONING SOUVENIRS SL, cannot be held responsible for the inaccuracy of the photographs that appear on the Site.
Product orders are subject to their availability, in such a way that if there are difficulties in terms of supply or lack of stock, BARCELONING SOUVENIRS SL, expressly reserves the right to inform about any other substitute product of the same quality and value. . In the event that the product replacement offer is rejected, BARCELONING SOUVENIRS S.L., will refund the amounts that have been paid.
2.2 ACCEPTANCE OF THE ORDER
The order is firm for the buyer from the moment he confirms his order. For BARCELONING SOUVENIRS S.L., from the validation of the payment and the confirmation of the taking into account of the order.
3 – PRICE / PAYMENT
3.1 PRICE OF PRODUCTS
The prices of the Products are indicated in euros and include taxes related to the sale of Products, including VAT. BARCELONING SOUVENIRS S.L., reserves at all times and unilaterally the modification of the price of the products and services offered through its website. To guarantee the customer the certainty of the price of their products, this will be the one in force in the advertising coinciding with the time of formalizing the order.
3.2 PAYMENT
Payment is made in euros exclusively, in full when placing the order and by the following means of payment:
Bank transfer:
After choosing this form of payment, the bank account number will be provided together with the summary of your purchase, to the email that identifies you as a customer on our page.
When making the transfer, it is necessary to indicate in the concept of transfer your name, ID and order number.
When choosing this payment method, keep in mind that the management will be effective in 24 or 48 hours, therefore you must send the proof of payment to info@barceloning.biz.
Once the operation has been carried out, according to your previous choice, the order will be sent.
If the bank transfer is not received within 8 days after the buyer confirms the order, the order will be considered canceled.
Credit card:
You can use a credit card. The user must follow the instructions that appear on the screen, providing the following information: a) Type of card, b) Card number, c) Expiration date, d) the 3 digits on the back of the card.
For greater security of card owners, our payment gateway is attached to the secure payment system called REDSYS
Payments by bank card are safe thanks to the fact that we use the CYBERPAC de la Caixa platform. This solution allows the buyer to make their purchases of Products with total security. The bank details of the buyer who makes his payment by bank card will not be kept by BARCELONING SOUVENIRS S.L.
3.3 BILLING
The invoice addressed to the buyer will take the data indicated by him in his client account. The buyer can modify this data each time he makes a new order from the website.
The client will communicate to BARCELONING SOUVENIRS S.L., the set of data necessary for the issuance of the invoice, as well as their intra-community VAT number if necessary.
4 – DELIVERY
4.1 DELIVERY METHOD
The merchandise is at all times covered against risks of transport, loss and manipulation and will be delivered to the address designated at the time of contracting by the client. The subsequent modification of the place of delivery requested by the customer may generate additional expenses on the sale price that will be at the expense of the buyer. The merchandise will be delivered to the customer by the transport company, together with a delivery note in which the shipment data will be recorded.
We cannot guarantee that orders will be delivered at a certain time.
If you think that you may be absent and no other person can be responsible for picking up your order, you should contact us as soon as possible to arrange delivery.
Merchandise that could not be delivered within a period of ten business days from its departure from the facilities of BARCELONING SOUVENIRS, S.L. For reasons not attributable to the seller, it will be returned to the seller, restoring the amounts paid in the case of orders in the prepaid mode except for the original shipping costs (regardless of whether the customer had paid for the shipment or had not paid it in a shipment free) as well as shipping costs to our warehouses.
4.2 SHIPPING COSTS
During the purchase process, you will be informed of the shipping costs that will be calculated automatically by the system based on the delivery address.
The prices are indicative and in some cases may vary. The prevailing cost is the one that appears in the purchase summary before choosing the payment method.
In national shipments the shipping costs are from € 6.20 and the approximate delivery time is 4 business days
In international shipments the shipping costs are from € 19.28 and the approximate delivery time is 8 business days
The shipping cost in an order pays for a part of a single shipment to the destination indicated when placing the order. Once the order has been sent, it is not possible to change the delivery address. If the courier company attempts to deliver the order and the customer is absent, delivery will not be attempted again until the courier company is contacted. If the courier company attempts to deliver the order a second time and the customer is absent again, the customer must pick up his order by his means at the address that corresponds to the delegation of the courier company that has the package.
4.3 RECEPTION AND CLAIMS
Upon receiving the order, the buyer must proceed with all the necessary examinations to detect possible faults, deficiencies, defects or other apparent defects, as well as the non-conformity of the Products delivered with their order.
In particular, the buyer must check the condition of the packaging, the number of packages and the Products in terms of quantity, reference, condition and characteristics. In the event of a claim, the buyer must contact BARCELONING SOUVENIRS S.L. by email, within 24 hours by calling the customer service number of BARCELONING SOUVENIRS S.L. or by sending an email to info@barceloning.biz.
Claims after 24 hours after delivery will not be accepted.
Accepted claims will give rise to an exchange of the defective or non-conforming Product, or to its reimbursement in case of unavailability of the Product in the warehouse or with the suppliers. The returned Product must be delivered to the carriers of BARCELONING SOUVENIRS S.L., in perfect condition, in its original packaging and provided with all its accessories. No spontaneous returns will be accepted without the agreement of BARCELONING SOUVENIRS S.L.
5 – RETURNS
Returns will only be accepted when the error is from BARCELONING SOUVENIRS S.L. The return will only be accepted by BARCELONING SOUVENIRS S.L., if the item is in perfect condition, in its original packaging and without having been used. Likewise, prior telephone notification to BARCELONING SOUVENIRS S.L. of the return will be necessary. The cost of transport in case of return will always be borne by the customer.
6 – USE OF THE INTERNET SITE
6.1 INTELLECTUAL PROPERTY
1. All the contents shown on this website and especially, designs, texts, images, brands, logos or any other signs susceptible of industrial and commercial use are subject to the intellectual and industrial property rights of BARCELONING SOUVENIRS SL, or from third parties who have duly authorized its use.
2. In no case does access to the Web and / or its use imply any type of waiver, transmission, license or total or partial cession of said rights nor does it confer any right or expectation, and especially, of alteration, exploitation, reproduction , distribution, or public communication of said contents without the express prior authorization of BARCELONING SOUVENIRS SL, or of the corresponding owners.
3. No link to this website may be established from any other website without the prior and express consent of BARCELONING SOUVENIRS S.L.
6.2 RESPONSIBILITY OF THE USERS
Navigation through the Site www.barceloning.biz/tiendaonline is the sole responsibility of the users. BARCELONING SOUVENIRS SL, will not be held responsible for breakdowns, errors or computer viruses that could harm the continuity of access to its Site or for malfunctions in the computer equipment of users that could be verified as a result of access to the Site. Consequently, it has no obligation to repair direct or indirect damages that may arise from the use of, access to its Site or from the downloading of elements stored on the site (images, texts, video files).
BARCELONING SOUVENIRS S.L., reserves the right to unsubscribe as registered users of its website, those who falsify data or breach these contracting conditions.
6.3 PROTECTION OF PERSONAL DATA
“In compliance with Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), we inform that:
1. Your personal data collected on this Web Site will be included in a computerized database owned by BARCELONING SOUVENIRS S.L. Said database is registered in the General Data Protection Registry in accordance with the provisions of current legislation and complying with all the security measures of Royal Decree 1720/2007, of December 21, on security measures for automated files. that contain personal data.
2. Said data collected by filling in forms and / or sending emails, will be processed and will be incorporated into the files of BARCELONING SOUVENIRS SL, in order to give an effective response or provision of the requested services, facilitate the processing of the orders and the sending of publicity of the promotions offered by BARCELONING SOUVENIRS SL, through its Web Site. In this sense, the user expressly consents to the processing of their personal data, for the purposes indicated in this document.
3. The data collected from the user will not be transferred to any company, although they may be communicated to third parties when the communication responds to a need for the development, fulfillment and control of the purposes established for the collection or reception of the same, in accordance with what is established in these terms.
4. Likewise, the user has at all times the rights of information, access, rectification, cancellation and opposition, which may be exercised by email to the address info@barceloning.biz or conventional mail to the address of the entity in C / Mallorca , nº 332, ground floor, local 3 (08037) BARCELONA. To exercise these rights, and in compliance with Instruction 1/1998, of January 19, of the Data Protection Agency, it is necessary that you prove your personality in front of BARCELONING SOUVENIRS SL, by sending a photocopy of the National Document of Identity or any other valid means in Law.
5. The User is solely responsible for the veracity and correctness of the data included, exonerating BARCELONING SOUVENIRS S.L., from any responsibility in this regard.
7 – FORCE MAJEURE
No Party may be held liable for the total or partial breach of its obligations if said breach is due to a fortuitous event or the occurrence of an element considered force majeure, such as, for example, and without this list being limiting, floods, fires, storms. , lack of raw materials, transport strikes, partial or total strikes, or closures. The Party that has been affected by such events must inform the other party as soon as possible and within a maximum period of five (5) business days after the occurrence of this event.
The parties agree that they must agree as soon as possible to determine together the modalities of execution of the order during the period of validity of the case of force majeure.
If the period of force majeure exceeds one (1) month, BARCELONING SOUVENIRS S.L. could not make the order effective, having to reimburse the buyer, if necessary, the amounts paid by the latter for the order in question.
8 – MODIFICATION OF THE GENERAL CONDITIONS OF SALE
BARCELONING SOUVENIRS S.L., reserves the right to modify these general conditions of sale. Any new version of the latter will be indicated on the site.
The online version on the Site at the time of placing the order by the buyer will prevail over any other version of these previous general conditions of sale.
These general conditions of sale and the order summary transmitted to the buyer form a contractual set and constitute the integrity of the contractual relationships established between the parties.
9 – APPLICABLE LAW / JURISDICTION
The relations between the buyers and BARCELONING SOUVENIRS S.L., in respect of the orders placed on the Site, will be governed by Spanish legislation and the litigious discussion of any order will be subject to Spanish jurisdiction.
BARCELONING SOUVENIRS S.L. CIF B-65700437 Mercantile Registry of Barcelona in Volume 42962, Folio 93,, page number B-420845, 1st inscription, with headquarters in C / Mallorca, nº 332, ground floor, local 3 (08037) BARCELONA.
